Shipping policy

1. Free Shipping:
We are pleased to offer Pan India Free Shipping on order above Rs.799 placed with Mixcare Pharma (OPC) Private Limited.

2. Delivery Time: We strive to deliver your orders promptly.
Minimum Delivery Time: 2 to 3 Days.
Maximum Delivery Time: 7 to 10 Days, depending on the location.


3. Returns: Customers have the right to return products within 7 days of receiving them.
If any product is damaged during transit, customers are eligible for a return or exchange.
To initiate a return, customers must contact our customer service team within 7 days of receiving the order.
Please note that the returned product must be unused, in its original packaging, and accompanied by the proof of purchase.


4. Return Process: Contact our customer service team via email or phone to initiate the return process.
Provide the order number, details of the damaged product, and any other relevant information.
Our team will guide you through the return process and provide instructions on shipping the product back to us.


5. Refunds/Exchanges: Upon receiving the returned product and verifying its condition, we will process a refund or initiate an exchange as per the customer’s preference.
Refunds will be processed through the same payment method used for the original purchase.


6. Shipping Costs for Returns: If the return is due to a damaged product during transit, Mixcare Pharma (OPC) Private Limited will cover the return shipping costs.
For other return reasons, customers may be responsible for the return shipping costs.


7. Contact Information: For any queries or assistance related to shipping and returns, please contact our customer service team at report.infomixcare@gmail.com or 7417810242

 


8. Changes to the Shipping Policy:
Mixcare pharma (OPC) Private Limited reserves the right to modify or update this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.